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The JPA Support Handbook

“Exceeding the boundaries….”

Congratulations! You have now successfully registered for work with JPA.

Our philosophy is based on listening to the needs of both our candidates and clients - allowing us to always work with our candidates’ best interests in mind.

At JPA we pride ourselves not only on our ability to find the ideal position for our candidates but also on our honest and ethical approach.

We hope this website will answer any questions you have. If not, please contact us on 020 7821 4824.

Office Opening Hours
Our office opening hours are 08:30-18:00 Monday to Friday. In the event of an EMERGENCY you should contact us on 07947 539058.

Dress Code
Unless otherwise stated please dress in smart business attire (i.e. business suit).

Absence and Sickness
If for any reason you are unable to attend your interview it is imperative that you contact us before 08:30. This enables us to make other arrangements and hopefully keep the interview open for you to attend at a later date.

Use of Office Equipment and Email
As a general rule you should not use the organisation’s equipment for personal use. This includes email, stationery, internet, photocopiers and telephones.

Mobile Phones
You will normally be expected to keep your mobile phone off while at work unless in exceptional circumstances or as agreed with your line manager.

Staying in touch
JPA aims to provide you with the best possible service. To allow us to do this effectively we ask that you keep us informed of your availability.

Top Tips
YOU are in charge of your career. You are your best asset and following these tips will help increase your profile in the marketplace.

  • COMMITMENT – Consistently sell yourself, record achievements you have made.
  • PERSISTENCE - Be resilient, do not be beaten. Law of ‘cause and effect'.
  • CONFIDENCE – Be assertive, not aggressive, confidence will inspire respect in others.
  • ATTITUDE – Be positive, display with your body language. 95% of achievements are due to your attitude.
  • PLAN – Set goals and follow them daily. Plan the night before to ensure that when you start the day you know exactly what you have to do to achieve the results you want.
  • IMPROVEMENT – Learn new skills, improve your performance.
  • CONSIDERATION – Value others, learn from their mistakes and successes.
  • FUN – Project image, enjoy what you are doing, have fun!
  • SOCIALISING – Create a good impression, remember names, show interest and listen to people, these skills are essential in your career.
  • NETWORKING – Expand your contacts, update names and numbers. You never know when they will be useful!! Keep in contact with them, not only when you are in trouble!!